thetelephony

Direct Inward Dialing is designed to improve call management by offering direct access to business users. Each DID number connects callers straight to the intended extension, reducing delays and misrouted calls. Since DID works with cloud telephony systems, businesses can manage calls from anywhere using softphones or mobile devices. It is ideal for growing companies that need flexibility without high setup costs. By streamlining inbound communication, DID increases productivity and creates a smoother experience for both customers and internal teams.